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Check-in Instructions:
1. Directions:
The address to the ranch home is: "603 Old Base Rd, Aurora, TX 76078". If you're using Google Maps, search for "The Arcadia Resorts Aurora TX" in the maps and it will give you better directions. If you use the physical address, it will take you to the front of the ranch and you have to take the gravel road on the side to go all the way to the back. You will see Horse and Party Barns on both sides of the road and signs for the Arcadia Resorts (follow the signs for Arcadia Resort & Event Venues) and continue to go until you see the USA flag, Swimming Pool, and Ranch home.
2. Check-In:
The Lodge (Ranch home):
We offer a non-contact self-check-in option. You will find an electronic lock on the main entrance door with the numbers. Please use the code that we are going to send before your arrival, to open the door. The lock automatically locks after 5 minutes so please make sure to pull the door properly so that it can lock by itself when you're leaving.
Our usual check-in time is at 4 PM CST unless otherwise discussed with the management before your arrival. The house will be professionally cleaned and ready for your check-in.
3a. Swimming Pool : (Usually opens from Memorial Day through Labor Day)
The swimming pool is outdoor and it's NOT heated. Though we have a weekly maintenance where a professional pool company cleans, and maintains the swimming pool and chemical levels, you may see some leaves and other debris falling into the swimming pool from the trees around the pool, as it’s an outdoor pool. You can use the Pool net (attached to the pool house) to clean any debris.
3b. Hot Tub/Spa: (Usually opens from Memorial Day through Labor Day)
You will get a one-hour complimentary daily usage to use the Hot Tub/Spa. You can purchase additional hours at $50/hour. We will need a 2-hour heads-up before you would like to use the Hot Tub as it will take approximately 1 hour to prime it.
4. Gymnasium: The gym has cardio equipment and weights for your stay. The gymnasium is by the basketball hoop (small stand-alone building) and you can access the gym without any code as there is no lock. Please make sure to wipe down the equipment after each use.
5. Renovation work: This is a big estate of 26 acres with other buildings besides the Ranch home. We occasionally have some renovation work happening on the property. We have instructed the construction crew to avoid accessing any areas reserved for your group. You may see occasional trucks entering the estate, but they shouldn't obstruct your activities.
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6. Kitchen: Do not throw any hard food in the garbage disposal.
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7. Toilet: Do not throw anything but toilet paper in the toilets.
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8. Towels: You'll find about 25 bath towels, 5 pool towels, and 5 washcloths in the guest supply room on your day 1.
Fresh towels will not be provided every day. Please use the laundry downstairs to clean them for further use. You'll find laundry detergent in the laundry room.
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9. Wifi: Wifi password will be emailed before your arrival. It can also be found on the kitchen countertop.
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10. Bathrooms: All bathrooms have hand soap, body wash, shampoo, conditioner, washcloth, and toilet tissue.
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11. Please refer to our policies and guest handbook here: https://www.thearcadiaresorts.com/policies
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12. Note - The entrance door has a smart lock that automatically locks after some time if left unlocked. Please do not remove the batteries from the smart lock.
Check-out Instructions:
1. Check-out time: Check-out time is 10 AM CST unless otherwise discussed with the management before your arrival. The cleaners will be there right at the check-out time to start cleaning the home for the next guests. So, please plan to check out before your check-out time.
2. Trash: Please ensure all trash is deposited in the trash dumpsters only. You can easily identify the blue-colored trash dumpster located right next to the gravel road behind the home OR near the horse/party barn (towards the exit). You can put the trash in either of the trash dumpsters. There will be additional deep cleaning charges, if there is any loose trash left on the floor or in the open areas, or if there are any stains in the home.
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3. Bedsheets: You DO NOT have to strip the beds.
4. Towels and Washcloths: We'd appreciate it if you could leave all the used towels, and washcloths in the laundry basket.
5. Dirty dishes: We'd appreciate it if you could load and run the dishwasher.
6. Locks: Please lock the home by pressing the lock button (with the logo) on the Smart lock (or let it automatically lock) before leaving the house. But, please pull the doors to close properly so the automatic lock can work properly.
7. Windows: Please close windows if opened during your stay.
8. Electrical: Please make sure to turn off lights and fans in all the rooms. Go, Green!
9. Water Faucets: Please make sure to turn off all water faucets in the kitchen and all bathrooms.
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10. Your belongings: Please check that you have all your belongings before you leave. The Arcadia Resorts is not responsible for the loss/damage of any of your belongings.
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